Make sure your email address is correct.
After you place an order from our website, if your order is placed successful, you will receive an order email confirmation in 48 hours, then we will arrange your shipment in 72 hours. Then you will receive a Next email with your order tracking number, You can keep track of your package and find out approximately when you will receive your order. Delivery to most customers addresses in 10 to 20 business days
1.Cancel
Cancel order within 48 hours, pls notify us within 48 hours by email.Or customer support: WhatsApp
2.Return
To return an item, please email us and inform us of the reasons. We will provide you our further instructions.
Packages must be Returned within 7 days of receipt date - with its unworn,brand new and contain all the original packaging and labels. We will credit your original method of payment, excluding 20% re-stocking/processing fee and return fee. Consumers are responsible for the shipping costs to send it back.
3.Exchanges
Packages must be Exchanged within 7 days of receipt date. If you require a different size or other product and the product is eligible per the requirements above, please initiate a return for the item(s) to be exchanged. We will confirm availability in stock or not and provide you next steps. Thanks for your cooperation.
Additional Notes
worldfootballaustralia.com is not responsible for package lost or damaged during the return transit. We recommend you that you can use a safety tracked and insured shipping method for your returns.
Returned products must be unused and include all original tags and packaging. Any return that does not meet these requirements will not be accepted.
If you have any questions or need assistance, please contact us support@worldfootballaustralia.com
We are always happy to assist you.
Best regards,